PRIVACY POLICY
Last updated: April 04, 2026
KOMIILA operates this website, including all related information, content, features, tools, products and services (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood how we collect, use, and disclose your information.
PERSONAL INFORMATION WE COLLECT
When we refer to “personal information,” we mean any information that identifies or can reasonably be linked to you.
We may collect the following types of personal information:
- Contact Information: name, billing/shipping address, phone number, email address
- Payment Information: payment method, transaction details (we do NOT store full card details; these are processed securely via payment providers)
- Account Information: username, password, preferences
- Transaction Data: products viewed, added to cart, purchased, returned, or canceled
- Communications: messages you send to us (e.g. support inquiries)
- Device Information: IP address, browser type, device type
- Usage Data: how you interact with our website
HOW WE COLLECT YOUR INFORMATION
We collect personal information from:
- Directly from you: when you create an account, place an order, or contact us
- Automatically: through cookies and tracking technologies when you browse our site
- From service providers: such as payment processors, analytics tools, or shipping partners
- From third parties: marketing or advertising partners (if applicable)
HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
1. Provide and Improve Services
- Process orders and payments
- Deliver products
- Manage your account
- Provide customer support
- Improve website functionality and user experience
2. Marketing and Advertising
- Send promotional emails (you can unsubscribe anytime)
- Show relevant ads based on your activity
3. Security and Fraud Prevention
- Detect and prevent fraud or abuse
- Protect our website and users
4. Communication
- Respond to inquiries
- Send order updates and notifications
5. Legal Compliance
- Comply with legal obligations
- Resolve disputes and enforce policies
HOW WE SHARE YOUR INFORMATION
We may share your personal information with:
- Service providers: payment gateways, shipping carriers, hosting providers, analytics tools
- Marketing partners: for advertising and remarketing (if applicable)
- Legal authorities: if required by law or to protect our rights
- Business transfers: in case of merger, acquisition, or sale
We do NOT sell your personal information.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Remember your preferences
- Analyze traffic and usage
- Improve performance
- Deliver personalized ads
You can disable cookies in your browser settings, but some features may not work properly.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
CHILDREN’S PRIVACY
Our Services are not intended for children. We do not knowingly collect personal data from individuals under the age of majority.
DATA SECURITY
We implement reasonable security measures to protect your data. However, no method of transmission over the Internet is 100% secure.
DATA RETENTION
We retain your personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
YOUR RIGHTS
Depending on your location, you may have rights including:
- Access: request a copy of your data
- Correction: update inaccurate information
- Deletion: request deletion of your data
- Portability: receive your data in a usable format
- Opt-out: unsubscribe from marketing emails
To exercise your rights, contact us at the email below.
INTERNATIONAL DATA TRANSFERS
Your information may be processed in countries outside your residence. We take steps to ensure appropriate data protection.
CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.
CONTACT
If you have any questions or requests regarding this Privacy Policy, please contact us: