FAQ
Frequently Asked Questions
We process orders quickly, so changes or cancellations are only possible within 12 hours after placing your order.
Once your order is shipped, you will receive a tracking number via email. You can track your package anytime.
Processing time: 1–3 business days
Domestic shipping: 3–7 business days
International shipping: 7–15 business days
Delays may occur due to high demand, customs, or shipping carrier issues. We appreciate your patience.
We accept major credit cards, PayPal, and other secure payment methods. All transactions are encrypted and secured.
We accept returns within 30 days of delivery for defective or damaged items.
If you receive a damaged product, please contact us with photos of the item, and we will arrange a replacement or refund.
Yes, refunds are available for eligible cases according to our policy.
